Privacy Policy

Last Updated: April 16, 2026

1. Information We Collect

We collect the details needed to answer your request and provide roadside service. This may include your name, phone number, email address, service request details, and vehicle information.

2. Service Request Details

When you contact us, we may record the type of issue you are facing, the time of your request, and the location information you provide so we can coordinate assistance efficiently.

3. How We Use Information

  • To respond to your message or call.
  • To dispatch help and coordinate service updates.
  • To confirm service history and improve response quality.
  • To meet billing, recordkeeping, and legal obligations.

4. Sharing of Information

We do not sell personal information. We may share limited service details with trusted drivers, dispatch partners, payment providers, or technical vendors only when needed to complete your request or support the website.

5. Cookies and Website Data

This website may use basic technical data such as browser type, device information, and page activity to keep the site working properly, improve performance, and understand general traffic patterns.

6. Data Security

We use reasonable administrative and technical measures to protect the information we receive. No online system can guarantee complete security, but we work to reduce risk and limit access to authorized purposes only.

7. Your Choices

You may request access to, correction of, or deletion of the personal information you submitted to us, subject to any recordkeeping or legal requirements that still apply.

8. Contact Us

For privacy questions or data requests, contact us at:

Rush Road Assist
1000 René-Lévesque Blvd W
Montreal, QC H3B 4W5
Canada

Phone: +1 514 555 0200
Email: help@rushroadassist.ca